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RECA has experience assisting multiple fields of business. From larger corporations to the more humble non-profits, RECA always seeks to maximize success in the workplace and optimize opportunities through scientific research and organization development tools.
Midwest Urban School District
RECA utilized theoretical and practical knowledge of early literacy development in an initiative to reduce reading failure risk and improve literacy rates among students and families from high poverty communities. Working with principals, teachers, reading specialists, family literacy specialists, families, and community alliances, we offered reading improvement instruction techniques and individualized intervention support to evaluate the program’s overall effectiveness.
RECA conducted a four-month evaluation of the level of success of the program’s outcomes using quantitative and qualitative measures. We used pre- and post-tests comparisons of questionnaires, surveys, telephone interviews, and in-person discussions to assess outcomes for 4000 students, administrators’ actions, family involvement and community engagement efforts during the study. We also recommended those elements of the programs that should be retained, changed or eliminated.
Former U.S. Fortune 500 Company
RECA was charged with helping a corporation assess and become number one in its field. Our task was to identify and quantify the factors that contributed to positive and negative performance ratings of its own and its competitors’ customers, the basis on which customers in that industry selected suppliers and products, and the practices that had to be adopted to surpass its competition.
RECA conducted a complete marketplace profile of our client and all premier service providers in its industry to determine where the corporation was positioned compared to its competition. We used the outcome of telephone interviews with customers to rank and analyze the factors that contributed to customer satisfaction for our clients and its competition. We were able to recommend strategies for our client to strive for total customer satisfaction, elevate its competitive standing, increase revenue and profitability, and position itself to emerge as “Best in Class” in its industry.
RECA’s task was to document that this organization fulfilled its mission to improve learning for students, teachers, staff, parents and administrators in a large urban school system by offering innovative programs and strategies to principals, assistant principals and administrators, as well as those aspiring to become principals.
Over a 12-month period, RECA conducted in-person and telephone interviews with various stakeholders within the schools as well as aspiring principals. Our analyses of the interview data and self-reporting showed that the mandatory specialized programs, which were an investment of time by participants both on and off their campuses, improved their teaching skills, learning, and student achievement. Our analyses also determined that participants used their acquired knowledge and skills to improve interpersonal interaction and create positive change within their school communities.
Midwest Government-Funded State Agency
This government-funded social service agency required mandatory feedback about an innovative program presented to employees who worked with individuals with learning skills deficits. RECA was tasked with assessing the long-term effectiveness of the skills employees acquired prior to and following the conference in dealing with their special needs clients.
RECA’s design analyzed outcomes by randomly assigning participants to either one, two, or three intervention conditions and comparable post-conference survey questioning. Respondents also included employees, supervisors, and administrators. Over 88 percent of all participants reported that the skills they acquired at the conference improved client interaction and success levels with their treatment techniques. All recommended that the program continue.
Global and Legal Voluntary Professional Association
To study, report and make recommendations about problems minorities face as they attempt to become fully integrated members of the legal profession and its organized bar.
RECA prepared a compendium of the two-day hearings that captured the rich and diverse testimony from 84 witnesses of their perceptions of the problems, concerns and interests, proposals and recommendations for change and experiences with past approaches that improved any aspect of minorities in the profession. Data collection was oral testimony from various segments of the profession on legal education, professional and career development, bar association involvement and judiciary.
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